Difference between revisions of "Z3X Replacement Smart-Card"
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'''Z3X replacement smart-card''' designated for replacement of your ''damaged Z3X smart-card''.<br> | '''Z3X replacement smart-card''' designated for replacement of your ''damaged Z3X smart-card''.<br> | ||
| − | You can move all the activations from your damaged smart-card to | + | You can order a replacement card from our official resellers and move all the activations from your damaged smart-card to replacement smart-card. |
| − | + | ||
| − | + | After you receive Z3X Replacement Smart-Card, you have to contact Z3X developers team: | |
| − | In your request you should indicate: | + | * create a request on [https://support.z3x-team.com/ask Q2A] |
| + | * or write an email to sales@z3x-team.com | ||
| + | |||
| + | |||
| + | In your request you should indicate: | ||
# serial numbers of both old and new smart-card | # serial numbers of both old and new smart-card | ||
# activations which must be moved | # activations which must be moved | ||
| − | # date of | + | # date of successful work done of damaged smart-card using credits (sever connect) |
| − | # add picture of Z3X box/dongle and damaged smart-card. | + | # or, if you don't have a credit account, date of last action downloading (firmware, program updates) |
| − | + | # and as well add a picture of Z3X box/dongle and damaged smart-card. | |
| + | |||
| + | |||
| + | If you need to move your '''credit account''' with this activation too, provide information that will prove it belongs to you: | ||
| + | |||
| + | # login name | ||
| + | # approximate date of buying | ||
| + | # refill date and count | ||
| + | # few phone models that were unlocked with the login | ||
| + | # your IP etc. | ||
| − | + | Note: This smart-card can be purchased only by customers with not serviceable Z3X smart-card and box/dongle which was started last time not later than 6 months ago. Banned or lost boxes are not included in this list. | |
Revision as of 17:41, 26 September 2019
Z3X replacement smart-card designated for replacement of your damaged Z3X smart-card.
You can order a replacement card from our official resellers and move all the activations from your damaged smart-card to replacement smart-card.
After you receive Z3X Replacement Smart-Card, you have to contact Z3X developers team:
- create a request on Q2A
- or write an email to sales@z3x-team.com
In your request you should indicate:
- serial numbers of both old and new smart-card
- activations which must be moved
- date of successful work done of damaged smart-card using credits (sever connect)
- or, if you don't have a credit account, date of last action downloading (firmware, program updates)
- and as well add a picture of Z3X box/dongle and damaged smart-card.
If you need to move your credit account with this activation too, provide information that will prove it belongs to you:
- login name
- approximate date of buying
- refill date and count
- few phone models that were unlocked with the login
- your IP etc.
Note: This smart-card can be purchased only by customers with not serviceable Z3X smart-card and box/dongle which was started last time not later than 6 months ago. Banned or lost boxes are not included in this list.
