FishMD: Created page with "= Sams Online Error Codes Reference = == Overview == This document describes Sams Online error codes grouped by subsystem. ---- == Error Code Groups == {| class="wikitable" ! Range ! Module ! Description |- | 2000-2099 | General | Common Shell Helper errors |- | 2100-2199 | Server Communication | Protocol errors |- | 2300-2399 | Card | Smart card / PCSC communication errors |- | 2400-2499 | Software | Software package and executable errors |- | 2500-2599 | Product |..."

2026-06-08T18:26:34Z

Created page with "= Sams Online Error Codes Reference = == Overview == This document describes Sams Online error codes grouped by subsystem. ---- == Error Code Groups == {| class="wikitable" ! Range ! Module ! Description |- | 2000-2099 | General | Common Shell Helper errors |- | 2100-2199 | Server Communication | Protocol errors |- | 2300-2399 | Card | Smart card / PCSC communication errors |- | 2400-2499 | Software | Software package and executable errors |- | 2500-2599 | Product |..."

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= Sams Online Error Codes Reference =

== Overview ==

This document describes Sams Online error codes grouped by subsystem.

----

== Error Code Groups ==

{| class="wikitable"
! Range
! Module
! Description
|-
| 2000-2099
| General
| Common Shell Helper errors
|-
| 2100-2199
| Server Communication
| Protocol errors
|-
| 2300-2399
| Card
| Smart card / PCSC communication errors
|-
| 2400-2499
| Software
| Software package and executable errors
|-
| 2500-2599
| Product
| Product activation and validation errors
|-
| 2600-2699
| Torrent
| Torrent engine and download manager errors
|-
| 2700-2799
| Credit functions
| Credit errors
|}

----

== General Errors ==

{| class="wikitable"
! Code
! Description
|-
| 2001
| Download directory is missing or not configured
|-
| 2002
| Card worker is already processing another request
|-
| 2003
| Torrent worker is busy
|-
| 2004
| Software worker is busy
|-
| 2005
| Status thread instance was not found
|-
| 2006
| Status thread/process is not responding
|-
| 2007
| Generic download operation failed
|-
| 2008
| External shell process returned no response
|-
| 2009
| Invalid shell response format #1
|-
| 2010
| Invalid shell response format #2
|-
| 2011
| Invalid shell response format #3
|-
| 2012
| Software record not found in shell response
|-
| 2013
| Download record not found in shell response
|-
| 2014
| Download operation failed
|}

----

== Server Communication Errors ==

{| class="wikitable"
! Code
! Description
|-
| 2100
| Requested key operation was not found
|-
| 2101
| Success flag missing in response
|-
| 2102
| Key class instance is not assigned
|-
| 2103
| Remote server returned failure status
|-
| 2104
| Generic data failure
|-
| 2105
| Generic data failure variant #2
|-
| 2106
| Generic data failure variant #3
|-
| 2107
| Generic data failure variant #4
|-
| 2108
| Generic data failure variant #5
|-
| 2109
| Generic data failure variant #7
|-
| 2110
| Generic data failure variant #8
|-
| 2111
| Generic data failure variant #9
|}

----

== Card Errors ==

{| class="wikitable"
! Code
! Description
|-
| 2300
| Failed to initialize PCSC subsystem
|-
| 2301
| Failed to read smart card information
|-
| 2302
| Unable to open smart card reader
|-
| 2303
| Failed to send APDU command
|-
| 2304
| Failed to receive APDU response
|-
| 2305
| Internal card communication error
|-
| 2306
| Internal card communication error variant #2
|-
| 2307
| Internal card communication error variant #3
|-
| 2308
| Invalid response length from card
|-
| 2309
| Card update request failed on server side
|-
| 2310
| Smart card update failed
|-
| 2311
| Card update chain/session lost
|-
| 2312
| Card validation chain/session lost
|-
| 2313
| Card validation failed on server side
|}

----

== Software Errors ==

{| class="wikitable"
! Code
! Description
|-
| 2400
| Software hash was not found
|-
| 2401
| Software hash is not yet generated or available
|-
| 2402
| Failed to parse software package
|-
| 2403
| Unable to delete software file
|-
| 2404
| Failed to download software file
|-
| 2405
| Software entry not found
|-
| 2406
| Software executable file missing
|}

----

== Product Errors ==

{| class="wikitable"
! Code
! Description
|-
| 2500
| Product was not found
|-
| 2501
| Unknown product identifier
|-
| 2502
| Product activation failed on server side
|-
| 2503
| Product activation session lost
|}

----

== Torrent Errors ==

{| class="wikitable"
! Code
! Description
|-
| 2600
| Failed to load torrent DLL
|-
| 2601
| Failed to detect DLL version
|-
| 2602
| Unsupported torrent DLL version
|-
| 2603
| Torrent engine self-test failed
|-
| 2604
| Torrent engine failed to initialize
|-
| 2605
| Torrent engine unload self-test failed
|-
| 2606
| Torrent engine failed to unload
|-
| 2607
| Torrent add self-test failed
|-
| 2608
| Failed to add torrent
|-
| 2609
| WebSeed add self-test failed
|-
| 2610
| Failed to add WebSeed
|-
| 2611
| Torrent start self-test failed
|-
| 2612
| Failed to start torrent
|-
| 2613
| Torrent stop self-test failed
|-
| 2614
| Failed to stop torrent
|-
| 2615
| Bulk torrent start self-test failed
|-
| 2616
| Bulk torrent stop self-test failed
|-
| 2617
| Torrent remove self-test failed
|-
| 2618
| Failed to remove torrent
|-
| 2619
| Invalid torrent filter
|-
| 2620
| Unable to delete downloaded torrent file
|-
| 2621
| Failed to download torrent payload
|-
| 2622
| Torrent file not found
|-
| 2623
| Torrent hash not found
|}

----

== Credit Function Errors ==

{| class="wikitable"
! Code
! Description
|-
| 2700
| Failed to connect to credit service
|-
| 2701
| Credit operation returned unsuccessful status
|}

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