403 forbidden - Revision history

Ugrynks: /* FAIL: you are not login! */

2019-08-18T11:03:16Z

FAIL: you are not login!

← Older revision		Revision as of 14:03, 18 August 2019
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	=== FAIL: you are not login! ===		=== FAIL: you are not login! ===
			If you see a message "''FAIL: you are not login!''", "''Could not connect to server''" this information may be useful to you.<br>

	The "403 forbidden" error occurs for several reasons:		The "403 forbidden" error occurs for several reasons:

Ugrynks at 21:04, 5 August 2019

2019-08-05T21:04:45Z

← Older revision		Revision as of 00:04, 6 August 2019
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	* try a different connection and/or a different PC		* try a different connection and/or a different PC
	*		*
	If you can download via VPN or Proxy then your original IP is banned.		If you can download via VPN or Proxy then your original IP is banned.
	Create a ticket by asking a question on our support site or send email to sales@z3x-team.com with details of card SN and IP and we will unban your IP as soon as possible.		Create a ticket by [https://support.z3x-team.com/ask asking a question] on our support site or send email to '''sales@z3x-team.com''' with details of '''card SN''' and '''IP''' and we will unban your IP as soon as possible.


	A few tips from users:		==== A few tips from users: ====

	~~“Update~~ your browser manually and try once more, sometimes this happens with old Mozilla.”<br>		“''Update your browser manually and try once more, sometimes this happens with old Mozilla.''”<br>


	“I was able to download using the download button on the app itself, but not in Shell. I chose via browser and it works.”<br>		“''I was able to download using the download button on the app itself, but not in Shell. I chose via browser and it works.''”<br>


	~~“Every~~ time I used z3x for prevention I disable antivirus including firewall and disable anti-malware, with those disabled I can work worry-free of problems. If your problem persists delete the hosts file located in C:/windows/System32/driver/etc/hosts. Try again.”		“''Every time I used z3x for prevention I disable antivirus including firewall and disable anti-malware, with those disabled I can work worry-free of problems. If your problem persists delete the hosts file located in C:/windows/System32/driver/etc/hosts. Try again.''”

	<br>		<br>

Ugrynks at 21:00, 5 August 2019

2019-08-05T21:00:21Z

← Older revision		Revision as of 00:00, 6 August 2019
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	A few tips from users:		A few tips from users:

	“Update your browser manually and try once more, sometimes this happens with old Mozilla.”		“Update your browser manually and try once more, sometimes this happens with old Mozilla.”<br>
	“I was able to download using the download button on the app itself, but not in Shell. I chose via browser and it works.”

			“I was able to download using the download button on the app itself, but not in Shell. I chose via browser and it works.”<br>


	“Every time I used z3x for prevention I disable antivirus including firewall and disable anti-malware, with those disabled I can work worry-free of problems. If your problem persists delete the hosts file located in C:/windows/System32/driver/etc/hosts. Try again.”		“Every time I used z3x for prevention I disable antivirus including firewall and disable anti-malware, with those disabled I can work worry-free of problems. If your problem persists delete the hosts file located in C:/windows/System32/driver/etc/hosts. Try again.”

			<br>

	There is the same engine for every user on site.		There is the same engine for every user on site.
	A large number of requests from cracked software or ddos increases the load on the server and we can't guarantee high-quality services to our clients. We have decided to ban every who act not honestly.		A large number of requests from cracked software or ddos increases the load on the server and we can't guarantee high-quality services to our clients. We have decided to ban every who act not honestly.

Ugrynks at 20:59, 5 August 2019

2019-08-05T20:59:01Z

← Older revision		Revision as of 23:59, 5 August 2019
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	~~== 403 forbidden ==~~
	=== FAIL: you are not login! ===		=== FAIL: you are not login! ===

Ugrynks at 20:58, 5 August 2019

2019-08-05T20:58:39Z

← Older revision		Revision as of 23:58, 5 August 2019
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	== 403 forbidden		== 403 forbidden ==
	FAIL: you are not login! ===		=== FAIL: you are not login! ===

	The "403 forbidden" error occurs for several reasons:		The "403 forbidden" error occurs for several reasons:

Ugrynks at 20:57, 5 August 2019

2019-08-05T20:57:38Z

← Older revision		Revision as of 23:57, 5 August 2019
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	~~If you get the error '''"~~403 forbidden~~"''' when downloading anything from the support site, it may be due to several reasons - problems with connection and software or banned IP-address.~~		== 403 forbidden
			FAIL: you are not login! ===

			The "403 forbidden" error occurs for several reasons:
			* problems with connection
			* banned IP-address.
			*
	Here are some features using Z3X software :		Here are some features using Z3X software :
	* you can download files from support only from your pc with attached box or dongle.		* you can download files from support only from your pc with attached box or dongle.
	* you can't share the link.		* you can't share the link.
	* you can't download link from other customers.		* you can't download link from other customers.
	* you can download only files related to your connected card activation - if you have a Samsung box connected, you can download only files from the Samsung folder. Same with JTAG or LG		* you can download only files related to your connected card activation - if you have a Samsung box connected, you can download only files from the Samsung folder. Same with JTAG or LG. Software folder available for any activation or without it


	IP can be banned because of using a cracked version on that IP before, or other problems on the user side, like:		IP can be banned because of using a cracked version on that IP before, or other problems on the user side, like:
	* the problem in ~~need real~~ IP ~~without proxy~~		* the problem in shared IP (better to have dedicated IP address)
	* ~~may need to~~ check ~~with~~ your firewall settings, gateway settings, etc		* check your firewall settings, gateway settings, etc
	* try a different ~~browser~~ and a different PC		* try a different connection and/or a different PC
	* clear cookie
	* ?login to the site with your login and pass and all will ok?
	* this may be ISP problem not from z3x server. Wait until refresh/restart your ISP server, or you can inform to your ISP about it
	*		*
	If you can download via VPN - then your IP banned.~~<br>~~		If you can download via VPN or Proxy then your original IP is banned.
	Create a ticket by asking a question on our ~~[https://support.z3x-team.com/ '''~~support site~~''']~~ or send email to ~~'''~~sales @z3x-team.com~~'''~~ with details of ~~'''~~card SN~~'''~~ and ~~'''~~IP~~'''~~ and ~~they can~~ unban ~~it.~~		Create a ticket by asking a question on our support site or send email to sales@z3x-team.com with details of card SN and IP and we will unban your IP as soon as possible.


	~~==== A few tips from users: ====~~

	~~“Update~~ your ~~browser manually and try once more, sometimes this happens with old Mozilla.”<br>~~

	~~“I was able to download using the download button on the app itself, but not in Shell. I chose via browser and it works~~.~~”<br>~~

	“Every time I used z3x for prevention I disable antivirus including firewall and disable anti-malware, with those disabled I can work worry-free of problems. If your problem persists delete the hosts file located in C:/windows/System32/driver/etc/hosts. Try again.”<br>

			A few tips from users:

	~~There is~~ the ~~same engine~~ for ~~every user on site~~.~~<br>~~		“Update your browser manually and try once more, sometimes this happens with old Mozilla.”
			“I was able to download using the download button on the app itself, but not in Shell. I chose via browser and it works.”
			“Every time I used z3x for prevention I disable antivirus including firewall and disable anti-malware, with those disabled I can work worry-free of problems. If your problem persists delete the hosts file located in C:/windows/System32/driver/etc/hosts. Try again.”

	A large number of ~~downloads~~ from cracked software increases the load on the server and ~~in order not to provide poor~~-quality services to our clients~~, we~~ have decided to ban ~~those~~ who act not honestly~~. Because if the problem will happen, this will touch every user~~.		There is the same engine for every user on site.
			A large number of requests from cracked software or ddos increases the load on the server and we can't guarantee high-quality services to our clients. We have decided to ban every who act not honestly.

Ugrynks at 18:12, 4 August 2019

2019-08-04T18:12:31Z

← Older revision		Revision as of 21:12, 4 August 2019
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	* this may be ISP problem not from z3x server. Wait until refresh/restart your ISP server, or you can inform to your ISP about it		* this may be ISP problem not from z3x server. Wait until refresh/restart your ISP server, or you can inform to your ISP about it
	*		*
	If you can download via VPN - then your IP banned.		If you can download via VPN - then your IP banned.<br>
	Create a ticket by asking a question on our [https://support.z3x-team.com/ support site] or send email to sales @z3x-team.com with details of card SN and IP and they can unban it.		Create a ticket by asking a question on our [https://support.z3x-team.com/ '''support site'''] or send email to '''sales @z3x-team.com''' with details of '''card SN''' and '''IP''' and they can unban it.

Ugrynks at 18:09, 4 August 2019

2019-08-04T18:09:24Z

← Older revision		Revision as of 21:09, 4 August 2019
Line 17:		Line 17:
	*		*
	If you can download via VPN - then your IP banned.		If you can download via VPN - then your IP banned.
	Create a ticket by asking a question on our support site or send email to sales @z3x-team.com with details of card SN and IP and they can unban it.		Create a ticket by asking a question on our [https://support.z3x-team.com/ support site] or send email to sales @z3x-team.com with details of card SN and IP and they can unban it.

Ugrynks: Created page with "If you get the error '''"403 forbidden"''' when downloading anything from the support site, it may be due to several reasons - problems with connection and software or banned..."

2019-08-04T18:08:48Z

Created page with "If you get the error '''"403 forbidden"''' when downloading anything from the support site, it may be due to several reasons - problems with connection and software or banned..."

New page

If you get the error '''"403 forbidden"''' when downloading anything from the support site, it may be due to several reasons - problems with connection and software or banned IP-address.

Here are some features using Z3X software :
* you can download files from support only from your pc with attached box or dongle.
* you can't share the link.
* you can't download link from other customers.
* you can download only files related to your connected card activation - if you have a Samsung box connected, you can download only files from the Samsung folder. Same with JTAG or LG

IP can be banned because of using a cracked version on that IP before, or other problems on the user side, like:
* the problem in need real IP without proxy
* may need to check with your firewall settings, gateway settings, etc
* try a different browser and a different PC
* clear cookie
* ?login to the site with your login and pass and all will ok?
* this may be ISP problem not from z3x server. Wait until refresh/restart your ISP server, or you can inform to your ISP about it
*
If you can download via VPN - then your IP banned.
Create a ticket by asking a question on our support site or send email to sales @z3x-team.com with details of card SN and IP and they can unban it.

==== A few tips from users: ====

“Update your browser manually and try once more, sometimes this happens with old Mozilla.”<br>

“I was able to download using the download button on the app itself, but not in Shell. I chose via browser and it works.”<br>

“Every time I used z3x for prevention I disable antivirus including firewall and disable anti-malware, with those disabled I can work worry-free of problems. If your problem persists delete the hosts file located in C:/windows/System32/driver/etc/hosts. Try again.”<br>

There is the same engine for every user on site.<br>

A large number of downloads from cracked software increases the load on the server and in order not to provide poor-quality services to our clients, we have decided to ban those who act not honestly. Because if the problem will happen, this will touch every user.